The Grand Gift Pack of the Anniversary Hero Token event will be sent out at a later time due to technical issues.
Due to the maintenance on 2019.08.22 , the log files relating the Total History Points have been overwritten, including the back ups
We are currently deciding on some ways to reimburse players.
I will post an update once we've discussed all our options regarding this issue.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.