[FIXED]EU servers down


Customer Support
Staff member

We are currently facing a major incident in our DataCenter of Strasbourg with a fire declared in the building SBG2.
Firefighters were immediately on the scene but could not control the fire in SBG2.
The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4.
If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan.
All our teams are fully mobilized along with the firefighters.
We will keep you updated as more information becomes available.


Customer Support
Staff member

Due to a major fire at the datacenter where our servers are hosted (OVH), we expect servers PlayConquer_EU (EU1) and Anniversary_EU (EU2) to be lost.
Of course we have several back-ups hosted on other servers but your progress in-game may be rolled back up to 24 hours at worst.
This loss of progress will be compensated with extending VIP subscriptions and CP showers.

We are working on moving the EU databases to a new server. This will be done as quickly as possible!

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

بسبب حريق في سيرفرات الهوست بتاعت اللعبة ممكن يحصل بعض المشاكل في playconquer_EU و Anniversary (اوروبي جديد وقديم ) فيه بالفعل داتا احتياطيه مرفوعه ع هوستات تانيه بس ده هيسبب ان اللعبه هترجع ٢٤ ساعه ف كل حاجة ف اسوء الظروف هيبقي فيه تعويض ب VIP و سبس شاور *٢ احنا شغالين ع نقل السيرفرات الأوروبية ل هوستات تاني وده هيحصل ف اسرع وقت اسفين ع اي مشاكل او ازعاج سببنهولك بسبب المشكله واحنا مقدرين تفهمكم للمشكلة.
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Active Member
We hope that this issue is resolved ASAP and that there is not much damage

is there any new update from OVH


Customer Support
Staff member
Servers PlayConquer_EU (EU1) and Anniversary_EU (EU2) are back online! :)
You may experience a small rollback (up to 20 hours). Please check for bugs and let me know on discord or our ticket system. Thank you!


Customer Support
Staff member
A CP Shower (Increased CP Bags drop rate) has been enabled for servers PlayConquer_EU (EU1) and Anniversary_EU (EU2).
It will end in 7 days!

Please use this time to make up for your losses :)

ضعف السبس في الدروب علي سيرفر اوروبي قديم وجديد Playconquer_EU و Anniversary_EU لمدة اسبوع من دلوقتي
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bug from last night get disconect 3 time and wen log again have same cps like frist time wen i get disconect frist time and i hunt few hours and i lose some miysteryclue buying from market
i had an +12 steed in my account but it was with me since alot of time and i put it off yesterday and kept it in the inv but didnt find it after about an hour i wish if u can help me